Cover Photo: Khalita Hicks (second from left) with her fellow Customer Service Agents at Jackson International Airport. What does working for Envoy and learning to speak Quechua, the four-thousand-year-old language of indigenous Peruvians, have in common? Khalita Hicks – that’s who. Khalita is a Lead Agent at Jackson International Airport (JAN) who has, ever since… Read more »
For eight years, Kevin Lindorfer had one goal in mind – get a job with an airline. Drawn to the unique ability of air travel to bring people to places that are important to them, Kevin wanted to be a part of the airline industry. But that’s not the only reason. Like most who join… Read more »
You’ve heard us say that we’re in the business of helping people on life’s journey. And that doesn’t just apply to the airport; it’s also for the hundreds of communities that we serve across the country. Recently, team members from our People Services team volunteered at the North Texas Food Bank – a charitable organization… Read more »
Envoy Air Inc., the largest wholly owned regional airline subsidiary of American Airlines Group (AAG) announced it has reached a tentative agreement with the Transport Workers Union (TWU) representing the carrier’s Dispatchers. Representatives from Envoy and the TWU negotiated a six-year agreement that raises wages, enhances work rules, improves benefits, and recognizes the valuable contributions… Read more »
Did you have a great summer? Because the Envoy team in Jackson Hole, Wyoming (JAC) certainly did. Not only did the station receive straight “A” grades on their station scorecard for four months in a row, they’ve turned aircraft faster than their targets every month since March and received multiple compliments from customers and crewmembers alike. “I have… Read more »