BIL Customer Service Agent Carol Castellano pictured above (middle) at a recent Customer Cup celebration. In a case of mistaken airport-code identity, a passenger who meant to fly to take a cruise in Sydney, Australia (SYD) found himself booked for a trip to Sidney, Montana (SDY). Luckily, he also found himself in the care of… Read more »
At the end of 2022, Envoy officially took delivery of three brand new Embraer 175 aircraft – N303DD, N304KM, and N305CL – Bringing our E175 fleet count to 101 aircraft! Nearly seven years ago, our Embraer 175 fleet officially entered scheduled revenue service. In February 2016, Envoy operated just five E175 aircraft; seven years later we… Read more »
Envoy is proud to be a top tier, presenting sponsor for the 34th annual Women in Aviation International Conference, alongside American Airlines. As we continue to invest in diversifying our current and future workforce, we are committed to developing an inclusive and sustainable aviation industry for all. In partnership with WAI, we strive to encourage,… Read more »
Envoy has long been an active partner of the National Gay Pilots Association (NGPA), sponsoring scholarships for aspiring aviators, participating in numerous events for aviation professionals and collaborating on efforts to promote diversity within the aviation industry. This year, we are proud to take our commitment further as Titanium level sponsors, alongside American Airlines. This… Read more »
The New Year signifies a new beginning and an opportunity to make a fresh start – What better time to make a career change? We recently interviewed Lead Customer Service Agent Peter Zuzga who joined team Envoy and did just that. Peter shares his journey from photojournalist to Lead Customer Service Agent and his best… Read more »