There are hundreds of reasons why someone becomes an airline pilot. Some pilots have a long family history of flying planes, while some are the first to jump onto the flight deck. Some are drawn to the prestige of the profession, while others just want to fly like a bird. First Officer Ying Liu is a… Read more »
“Not all those who wander are lost.” ~ J.R.R. Tolkien For much of his adult life, Maintenance Stores Clerk Ben Moore moved around, didn’t have much and worked to survive. When his marriage split up and his children moved in with their mother, Ben looked toward his lifelong passion of drawing to help cope with… Read more »
How do you make a memorable proposal? On Christmas Day? While 30,000 feet above the earth? One couple recently sleighed it by doing both on an Envoy flight from Dallas/Fort Worth (DFW) to Cedar Rapids (CID). “The customer approached me before the flight and said he intended to propose to his girlfriend en route –… Read more »
The Envoy team in Midland/Odessa (MAF) recently made local news after successfully recovering a GoPro camera left behind on an American Eagle branded aircraft. But this wasn’t just any GoPro – the camera contained the last footage of a family member who passed away in a tragic accident over the holidays. After a week-long search,… Read more »
Our front line and customer service employees know a thing or two about elevating the everyday experience for our passengers. Most importantly, their attentiveness is genuine, not manufactured. Such is the story in Cedar Rapids, Iowa where Envoy General Manager Frank Dombrowski first met Barb, an English Sheep Dog breeder who frequently shipped her dogs… Read more »