Envoy Blog

She said ‘yes’

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How do you make a memorable proposal? On Christmas Day? While 30,000 feet above the earth? One couple recently sleighed it by doing both on an Envoy flight from Dallas/Fort Worth (DFW) to Cedar Rapids (CID). “The customer approached me before the flight and said he intended to propose to his girlfriend en route –… Read more »

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Together we found the GoPro

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The Envoy team in Midland/Odessa (MAF) recently made local news after successfully recovering a GoPro camera left behind on an American Eagle branded aircraft. But this wasn’t just any GoPro – the camera contained the last footage of a family member who passed away in a tragic accident over the holidays. After a week-long search,… Read more »

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Sheep dogs and friendship, going above & beyond in CID

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Our front line and customer service employees know a thing or two about elevating the everyday experience for our passengers. Most importantly, their attentiveness is genuine, not manufactured. Such is the story in Cedar Rapids, Iowa where Envoy General Manager Frank Dombrowski first met Barb, an English Sheep Dog breeder who frequently shipped her dogs… Read more »

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‘Tis the season for giving back

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‘Tis the season for giving – And giving back! Last week, Envoy Captain Doyle Tonneson, along with other pilot volunteers from various carriers, visited the Children’s Medical Center in Plano, TX to help distribute gifts as part of the Pilots for Kids organization. Pilots For Kids is an international, nonprofit organization that is dedicated to helping hospitalized… Read more »

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Team Redmond wins second Customer Cup in 2018

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The Envoy breakroom at Redmond Municipal Airport (RDM) is so small it can fit inside an overhead bin. Okay, maybe not that small, but it’s definitely an intimate space. However tight a fit it may be, the RDM team has embraced it as a means to bring them closer together – figuratively and literally. In… Read more »

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