Envoy Blog

My Envoy Story: Captain Owen Cotto

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For 26 years, Envoy Captain Owen Cotto has worked for American Airlines in nearly every capacity possible. He’s seen the operation from basically every viewpoint: from the ramp, the gate, the ticket counter, the cabin and from the flight deck. But it isn’t the time he spends on the job that makes Owen who he… Read more »

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Envoy After Hours: Dispatcher Donnie Hackett aka “Mr. Midnight”

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In Irving, Texas around midnight, there aren’t many businesses that are open apart from your all-night diners, never-closed superstores and 24-hour hamburger joints. But at Envoy Headquarters, the aircraft dispatchers are working business as usual. This group of night owls works in Systems Operations Control (SOC) overnight to monitor flights by communicating with stations and… Read more »

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A Perfect Fit in Little Rock

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Last year, Envoy announced that it would be opening a much needed maintenance base in Little Rock, Arkansas (LIT) to support our growing fleet of Embraer 175 (E175) regional jets. Since then, we have been hiring new Aircraft Maintenance Technicians (AMT), forming the leadership group to supervise the base, and acquiring the necessary tools and… Read more »

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Firsthand Account: 2017 Brookshire’s Heroes Flight (Day 2)

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My first trip ever to Washington D.C. was finally happening. I had been waiting months for this opportunity to cover the legendary, iconic and perfectly photogenic metropolis.  Yet, not only was my camera going to get work, but so would my heart. See, this trip was more about the passengers than the destination, and I would… Read more »

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Superstar Employee: GSE Supervisor Emmanuel Carrasquillo

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Emmanuel Carrasquillo, along with a coworker, hopped into a pickup truck heading to West Texas and New Mexico in the dead of winter. Like an angel with mechanic skills, “Manny” volunteered to help repair deicing trucks at three different airports in the coldest months of January and February. Anytime a deicer is broken down in… Read more »

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