Privacy Policy for Envoy Air Inc. job applicants: External Applicants only

Updated: Feb. 25, 2022.

This Privacy Policy applies to persons seeking potential employment with Envoy Air Inc., or certain of Envoy’s affiliates (collectively, “we”, “us”, “our”, or “Envoy”), including on this job application website as well as other job application websites linked to by Envoy on this job application website (“Other Websites”), and to Envoy’s flight attendant trainees.  Other Websites may be operated by our third-party service providers or by third-party partners of Envoy.  These third-party partners, as well as some of Envoy’s affiliates, have their own privacy policies and procedures in place, apart from this Privacy Policy, so please check the websites where you apply to review the applicable policy.  This Privacy Policy sets out the basis upon which we and our third-party service providers may collect, use, store, share and keep secure your Personal Information (defined below) provided to us in connection with your application for a position with Envoy (or your flight attendant training, if applicable).  The term “job applicant” or “you,” as used in this Privacy Policy, means individuals who apply for, or are in the process of being considered for, employment with Envoy.

We are providing this Privacy Policy to help you better understand the following:

  • Collection of Your Personal Information
  • Use of Your Personal Information
  • With Whom Your Personal Information May Be Shared
  • Cookies and Web Beacons
  • Retaining Your Information
  • Obtaining Your Consent
  • Your Rights with Respect to Your Personal Information


Collection of Your Personal Information

“Personal Information” means any personal information that you provide to us on this job application website or other personal information about you collected from you or other sources (including any CV or résumé that you upload to this website or Other Websites) regarding potential employment with Envoy (or your flight attendant training, if applicable).  Your Personal Information and other information will be collected and processed by Envoy to the extent permissible by relevant, applicable law.  Personal information includes without limitation:

  • Recruitment information – cover letter, CV, résumé, educational background, professional background, sex/gender, date of birth, ethnicity to the extent allowed or required by applicable law, nationality, areas of interest (e.g., legal, HR, IT, and so forth).
  • Contact information – name, telephone number, home address, personal e-mail addresses, national identification information.
  • Career and job performance information – job level/position, details of skills and experience from the referrals provided.
  • Background check information – if authorized by you and to the extent allowed by applicable law – information about judicial disputes and criminal records.
  • Automatically collected information – information collected via cookies, web beacons, or similar technologies, IP address, browser name, operating system details, domain name, date, time of visit and pages viewed.
  • Public-facing information – publicly available social media profiles, content from external job bulletin boards.

In addition, if you are a flight attendant trainee, we may collect and process additional information about you, including personality test results and video interviews.


Use of Your Personal Information

Envoy will use your Personal Information and information collected from other sources, including for the following purposes:

  • Recruitment – to evaluate your application for employment with Envoy, communicate with you about your application, conduct any necessary or appropriate background checks, comply with our diversity policy, manage any aspects of your prospective employment relationship with Envoy.
  • Comply with legal obligations – to the extent allowable by applicable law – to comply with our administrative or human resources obligations in connection with litigation or an internal investigation or audit.
  • Validation of submitted information – to verify Personal Information by contacting your references.
  • Analytics and improving our services – to analyze your use of, and to improve, this job application website or certain Other Websites operated by our third-party service providers, the flight attendant training process, and the job applicant and recruitment processes.

Your Personal Information may be transferred to, stored and processed on servers located in various countries around the world, including the United States, in accordance with applicable laws and regulations.  This may include transfers to Envoy’s affiliates and to third parties with whom we share Personal Information, as described in this Privacy Policy.

Envoy is committed to protecting the security of your Personal Information.  When we collect, use, process, disclose or transfer your Personal Information, we take reasonable steps to ensure that it is treated securely and in accordance with this Privacy Policy.

To the extent it is required to do so by law, Envoy will permanently destroy biometric data or identifiers, if any such identifiers or information is in its possession, when the initial purpose for collecting or obtaining such identifiers or information has been satisfied or within 3 years of your last interaction with Envoy, whichever occurs first. 


With Whom Your Personal Information May Be Shared

In order to use your Personal Information for the purposes set forth above, your information may be disclosed to various personnel within Envoy, including without limitation human resources and payroll/accounting staff, managers, as well as Envoy’s affiliates, external consultants, third-party vendors and other service providers, and other advisers or persons when necessary (such as leadership coaches, tax and benefits advisors, and medical personnel), as well as third parties that operate Other Websites you used to apply.

Please also note that this job application website and certain Other Websites are powered by a third-party service provider.  We may also engage other third parties to help us undertake activities such as managing and analyzing our job applications, helping applicants find future job opportunities with us, analyzing your use of this job application website or Other Websites, and helping us stay in contact with you if you use this website or Other Websites.  Any Personal Information provided as part of your job application with Envoy may also be processed by those third parties on behalf of Envoy.  Envoy does not permit our third-party service providers to use or disclose your Personal Information for their own purposes.

Additionally, Envoy may disclose your Personal Information to courts, law enforcement, or other government agencies in order to comply with legal and regulatory requests.  Such information may be disclosed to:

  • Protect your or Envoy’s legal claims and interests.
  • Defend against potential or actual litigation.
  • Abide by applicable law, regulation or contracts.
  • Respond to a court order, Envoy administrative process or judicial process including, but not limited to, a subpoena or a search warrant.
  • Comply with Envoy’s obligations where it is registered with any governmental agency.


Cookies and Web Beacons

When you use this job application website or certain Other Websites operated by our third-party service providers, you may receive cookies from us or our third-party partners or service providers.  We and our partners and service providers use cookies to ensure that we give you the best possible experience on this job application website and those certain Other Websites, and to allow us and our third-party partners and service providers to analyze how you arrived at this website and those certain Other Websites and how you use them.

However, if you prefer, you can change your cookie settings at any time.  Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent.  You may elect to reject cookies by adjusting your settings, but doing so will limit the range of features available to you on this job application website, those certain Other Websites, and other major websites that use cookies.

There are four types of cookies that may be used on this job application website:

  • Essential cookies – These cookies enable you to use this job application website.  These cookies are essential to enable you to browse the website and use certain features.  Disabling them may prevent you from using certain parts of the website.
  • Preference cookies – These cookies allow us to store information about your website preferences, such as your preferred language or location.  Without these cookies, the website may not be able to remember certain choices you’ve previously made or personalize your browsing experience by providing you with relevant information.  These cookies can also be used to recognize your device so that you do not have to provide the same information more than once.
  • Performance cookies – These cookies collect information about how you use the website such as the pages you visit while you use it.  These cookies are used to provide you with a high-quality experience by doing things such as tracking page load, site response times, and error messages.
  • Feature and service cookies – These cookies allow us and our third-party partners and service providers to improve the website and to provide specialized services to you, such as sharing via social media.

Certain Other Websites operated by our third-party service providers may use some or all of these types of cookies or other types.

Click here to find out more about managing cookies.

We also may use technologies called beacons (or “pixels”) that communicate information from your device to a server.  Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon, and the IP address of your device.  We may use beacons for purposes such as to analyze and improve this job application website and certain Other Websites operated by our third-party service providers.


Retaining Your Information

If you fill in some or all of an online job application or applicant profile (e.g., by pressing the “next,” “save” or similar button or by filling in some of the application or profile), we may gain access to the Personal Information that you have provided in the online application form or profile form.  However, it is only by submitting your application to Envoy (e.g., by pressing the “submit,” “publish” or similar button) that we will consider your application for potential employment.  In addition to filling in and submitting an application or profile, you may be requested to provide us with additional Personal Information in connection with your potential employment with Envoy.  If you are a flight attendant trainee, we will also gain access to your Personal Information provided to us during flight attendant training.

If you are unsuccessful with the application that you submit to us or in securing full-time employment after flight attendant training, we reserve the right to retain your Personal Information for a period of time, so that we may, among other things, assess your suitability for potential employment opportunities with Envoy that may arise in the future.  If you would prefer that we do not retain your Personal Information for this purpose, you have the opportunity, where afforded by applicable law, to opt out of this process by contacting us using the contact details provided below.

Voluntary or Mandatory Provision?

When collecting Personal Information from you, Envoy will, where required by applicable law, inform you whether your provision of the requested information is voluntary or mandatory and, if mandatory, the consequences of not providing it.  If you choose not to provide certain information, this may impact our ability to process your application.


Your Rights with Respect to Your Personal Information

Where required by local law, you may have the right to access, request a copy of, update, transfer or port, restrict the processing of, or request that we delete your Personal Information.  You may also have the right to object to our processing of your Personal Information.  To exercise these rights please email us at  When we receive a request to exercise one of these rights, we will indicate what Personal Information we require from you to validate your identity.  We will also provide information on the action we intend to take on the request without undue delay and no later than thirty (30) days from receipt of the request where required by local law.  This time may be extended by an additional two (2) months in certain circumstances, for example, where requests are complex or onerous.  Please note, these requests are subject to applicable legal, ethical reporting, or document retention obligations imposed on us.

When you provide us (directly or through our third-party partners or service providers) with your Personal Information, you acknowledge that this information may be stored, transferred, and processed on servers located anywhere in the world, including either inside or outside of the U.S.


Contact Us

If you have other questions, comments or concerns about our privacy practices, or if you wish to issue a request to exercise your rights where applicable by law, please contact our Legal Department at  Please provide your name and contact information along with the request.  Alternatively, inquiries may be mailed to the following address:

Envoy Air Inc.

Attn: Legal Department – Privacy

4301 Regent Blvd.

Irving, TX 75063