Thousands of customers travel through our stations every day. So when a customer from another airline experienced a medical issue in Chicago (ORD), teamwork, collaboration and know-how saved the day. “The Manager on Duty (MOD) called me about a medical emergency at G17 and I just started running,” said ORD Customer Services Supervisor, and now… Read more »
Starting today, Envoy pilots have the ability to use their iPad-powered Electronic Flight Bag (EFB) to electronically sign flight releases. “With Envoy issuing all pilots EFBs back in 2016, going paperless was the ultimate goal,” said Capt. Nick Kinner, who – along with multiple other Flight Operations employees – listened to pilot feedback and helped… Read more »
American is proud to announce the creation of the American Airlines Cadet Academy, designed to help build the next generation of pilots. The Cadet Academy is a first-of-its-kind program providing aspiring pilots who have demonstrated dedication and commitment to their studies and communities, and a passion for flying, with the opportunity to receive the training, financing… Read more »
Tuesday, April 3 marked the start of a new route for the Envoy system: from Little Rock (LIT) to Washington D.C. (DCA) on an Embraer 175 aircraft. This new route provides customers in Little Rock and the surrounding area with greater access to our nation’s capital. While the Envoy team in LIT greeted the flight’s… Read more »
On Monday, March 26, Envoy Pilot Recruitment, along with ERAU alum and Envoy Flight Operations Program Manager, Nicholas Kinner attended Embry-Riddle Daytona Blue and Gold Week. Also in attendance, was Envoy’s SOC Manager Bob Wisniewski and two American Airlines Operations Engineers and ERAU alumni, Kyle Mire and Andrew Southerland. The event was held at the Daytona… Read more »