Envoy

Heroes in Cedar Rapids

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On Wednesday, February 14, the Envoy team in Cedar Rapids (CID) gathered for a mystery ‘all-hands’ meeting. “We’ve come a long way as a team, and this is a story all about teamwork,” opened Envoy CID General Manager Frank Dombrowski. “What happened that night in January showed how we can come together to achieve great… Read more »

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Women With Wings: DFW Operations – Part One

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From corner to corner lining every wall, desk and table, computer monitors light up the room of the Dallas-Fort Worth International Airport (DFW) Virtual Control Center. The screens cover the room in a sky-blue hue while dozens of employees talk quietly over phones and headsets, and decipher the labyrinthine charts and diagrams on the glowing monitors.  In the… Read more »

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American Family Ties Bound to Puerto Rico

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Frantically changing out of their uniforms in the Dallas-Fort Worth Airport (DFW) employee parking lot, husband and wife Envoy Flight Attendants John and Marianela Grace were in a rush to buy supplies to send to their family in Puerto Rico devastated by hurricane Maria. Just after finishing a four-day trip, the Graces were racing against… Read more »

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Envoy Flight Attendant “Never Has a Bad Day”

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Imagine sitting in the cabin of an Embraer 175 about to reach your gate, and over the PA a flight attendant begins thanking the customers aboard the plane. When Envoy Flight Attendant Michael Frederick is that person holding the phone, he likes to do things a little differently. “I tell my customers the same thing… Read more »

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Flight attendant duo makes the best of every trip

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In the cabin of an Embraer 175, two best friends are having the time of their life. They’re meeting new people, entertaining cute children and cracking jokes. Luckily for Donna O’Dea and Whitni Bragg, they’re having that great time on the job. The two Envoy flight attendants have been working flights together as the “Dream… Read more »

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