Air travel can be hectic, and it’s easy to misplace even the most valuable personal items – cell phones, tablets, wallets, etc. Luckily for one customer, the Envoy team in Chicago and Supervisor Marcus Campbell understand just how valuable and difficult to replace those items can be.
“I was recently on a flight to Chicago and left my wallet on one of your planes – it included most of my life!” wrote the customer. “You can imagine my level of panic. Your agents, although not successful in searching for it, were incredibly helpful. Fortunately, I received a call from Marcus Campbell a few hours later, who returned my wallet to me intact. I am beyond grateful – from cash, to ID, to cards, key and the most precious item (a photo of my son who is presently in boot camp with the Army reserves), everything was there. Thank you so much!”