Envoy

Good service goes a long way

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Envoy Captain Chris Wharton (left) with frequent flyer Laura Jozwiak (right). On a regular basis, customers flying on American Eagle flights operated by Envoy Air will reach out to us to give our hard-working customer service agents their due praise. Whether it’s a flight attendant, gate agent or pilot going above and beyond, we love… Read more »

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Check it out! 2,761 bags successfully checked

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All customers should have a positive travel experience from the moment they arrive at the airport. And for many customers departing from our Miami (MIA) operation, their first interaction is with a team of Skycaps, who help customers check their bags directly from the curb. The numbers are in, and for January, one employee –… Read more »

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Guest Blog: Jay Murray, Vice President Maintenance

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It’s been a while since I last blogged about maintenance operations around Envoy. Let’s see, starting with the 2016 holidays we saw fantastic performance throughout our stations. We battled through tough weather systems and busy flight schedules, and came out on top. I’m very proud of our crews in the hangars and on the line… Read more »

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Station Spotlight: Manhattan Regional Airport

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Close to a dozen inspirational framed posters hang on the wall along with flags roped together and scribed with positive words like peace, love and teamwork. A small, circular table piled with workbooks and calendars also doubles as the office lunch table. Laurel Sullivan’s desk, made of dark reddish wood, is placed against the side… Read more »

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