Saving a life in Miami


When an eight-month pregnant American Airlines Customer Service Manager fell in the Miami (MIA) employee parking lot, Envoy Shift Manager Pedro Chavez noticed and immediately jumped into action.

In a Real American Hero nomination, the CSM wrote “[Pedro] picked me up and offered to drive me to the hospital. He drove me all the way to the ER, grabbed a wheelchair and took me inside and waited with me until my husband arrived to make sure I was not alone. If it was not for him and his quick actions, I could have lost my firstborn son; I was admitted that night and induced. My son was born two weeks early.” The CSM went on to write “Pedro kept in contact with me to check up. I owe Pedro everything that night because I have my beautiful son, safe and healthy!”

To recognize his lifesaving actions, last week Pedro received a Real American Hero award, which comes with a $1,000 cash prize and a very special hero cape. Way to go, Pedro!

Above: Envoy Vice President, MIA, Migdoel Rosa, Shift Manager Pedro Chavez, MIA Baggage Operations Manager, Ladisluz Lopez, and MIA Ramp Manager Seth Haldeman.

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