Envoy

Envoy awarded expanded scope of work in Greensboro

Posted

We’re pleased to share that American has awarded Envoy an expanded scope of work at Greensboro Piedmont Triad International Airport (GSO). Envoy currently provides above-the-wing Customer Services at GSO, and this new agreement adds below-the-wing ground handling work and Baggage Support Office (BSO) services. “American continues to recognize Envoy’s high-quality ground handling services, and we’re… Read more »

Read More

All the Small Things Add Up to a Big Win

Posted

Winning the Customer Cup doesn’t happen overnight. There’s no magic potion that attracts trophies. At Billings International Airport (BIL), the Envoy team knows that it takes a “focus on the fundamentals” to achieve greatness, said BIL General Manager Sid Babin. “The formula is easy: winning equals focusing on the fundamentals,” said Sid at a party celebrating… Read more »

Read More

Supporting our communities after Fiona and Ian

Posted

Hurricanes Fiona and Ian have devastated many of the communities in the southeast United States, Puerto Rico and the Caribbean. In Fort Myers, Florida, Envoy held a food distribution event to assist employees who were without water and electricity following Ian’s landfall. Up the road in Sarasota, American employees delivered an assortment of snacks and… Read more »

Read More

60-Second Interview: Cinthia Fagen

Posted

First observed in 1968, now celebrated annually between September 15 and October 15, Hispanic Heritage Month is a time dedicated to acknowledging and appreciating the cultural contributions Hispanic people have made to United States history. In this series, we’re highlighting some of our own employees to learn more about their personal connection to the holiday… Read more »

Read More