Envoy

Team Redmond wins second Customer Cup in 2018

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The Envoy breakroom at Redmond Municipal Airport (RDM) is so small it can fit inside an overhead bin. Okay, maybe not that small, but it’s definitely an intimate space. However tight a fit it may be, the RDM team has embraced it as a means to bring them closer together – figuratively and literally. In… Read more »

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Lexington takes home Customer Cup for record third time

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Since 2015 β€” when American Airlines began incorporating Envoy into the running for The Customer Cup award β€” one Envoy station, operating on the ramp and in the terminals, stands above the rest. For the third time in two years, Blue Grass Airport (LEX) has won the prestigious award for their excellence in customer service…. Read more »

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