The Envoy team at Brownsville/South Padre Island Airport (BRO) have a double agent in their midst. No, nothing nefarious. Just an outstanding Customer Service Supervisor who, when she’s not helping customers at the gate, competes regularly in obstacle course races and triathlons. Forty-six-year-old Mitzy Flaig has been working at BRO with Envoy for 14 years,… Read more »
Oh snap! It’s National Camera Day and to celebrate, we’re sharing a special interview with photographer and Envoy DFW Fleet Service Clerk Darshan Patel. You may have seen his work on Instagram under the handle @darshan.p.photography, where he shares a mix of plane spotting, landscapes, portraits, and more. Darshan shares his experience at Envoy, as… Read more »
Earlier this month, the Envoy team at Redmond Municipal Airport (RDM) took a break from turning out on-time departures to knocking down bowling pins at a local bowling alley in celebration of their win of the American Airlines Customer Cup for the first quarter of 2023. The Envoy team at RDM is no stranger to… Read more »
In commemoration of Caribbean American Heritage Month, we’re highlighting some amazing folk at Envoy who hail from the Caribbean islands and contribute to our airline’s success. First up, we meet with Pascale Turnier who is the Manager of Passenger Service at LaGuardia Airport (LGA), and learn more about her role at Envoy and how she celebrates… Read more »
We are excited to share that American Airlines Group (AAG) has entered into an agreement with Embraer to purchase seven new Embraer 175 aircraft, and that these aircraft will be assigned to Envoy. Additionally, AAG will assign five additional Embraer 170 aircraft to Envoy. “These twelve Embraer E-Jets are a welcome addition to our fleet,”… Read more »