60-Second Interview: Dalixa Ortiz Arroyo

In celebration of Women’s History Month and the amazing women who work at Envoy, we wanted to share a few quick interviews that highlight their hard work and dedication to inspire others. First up, we speak with Dalixa Ortiz Arroyo who is an Envoy Shift Manager of Ramp Services at Chicago O’Hare Airport (ORD).


What is your Envoy story?

I have been with Envoy since 2016. My current role as Shift Manager ensures agents working above and below the wing are in compliance with all safety procedures.

What is the significance of Women’s History Month to you?

It’s uplifting to see how women progressed from past struggles and experiences. Women’s History Month highlights women’s achievements within the workplace and during their daily lives. Additionally, it shows how women fight for gender equality.

Do you have any mentors/women you’ve looked up to throughout your life or career?

I look up to my mom. She’s my idol and persuades me to keep pushing forward in life.

What are some things you hope to see for women in this industry in the future?

I hope to see greater recognition and representation for women in all sectors of society.

Where did you take your favorite non-rev trip and why was it the best?

I love traveling to Puerto Rico, which is my birthplace. It’s beautiful, comforting, and puts me at peace whenever I’m there.

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