Envoy News

The Customer Cup returns to the Little Apple

Posted

With just 20 employees, the Envoy team in Manhattan, Kansas (MHK) are a tight knit team. After coming close multiple times over the years, operational performance and customer satisfaction all came together in the fourth quarter of 2021 and the team finally won the station’s second Customer Cup. “I’m so lucky to have the team… Read more »

Read More

More birds hatching at Envoy in 2022

Posted

We are excited to start the new year with great news. Later this year, American Airlines Group (AAG) will take delivery of three newly manufactured Embraer 175 (E175) aircraft to be assigned to the Envoy fleet. Deliveries will begin during the fourth quarter of 2022 and will increase our E175 fleet to 101 aircraft by… Read more »

Read More

Appleton celebrates first Customer Cup win

Posted

The Envoy team in Appleton, Wisconsin (ATW) has come a long way. From the station’s successful and smooth opening in July 2017, through chilly Wisconsin winters, hot summers, Oshkosh air show festivals and local industry growth, the team has succeeded. And to recognize that success, the team recently won an American Airlines Customer Cup win… Read more »

Read More

Abilene and the return of the Customer Cup

Posted

Some things never change. Sure, it’s been more than a year since the American Airlines Customer Cup has been handed out, and there may be new faces working at ticket counters and ramps across the country.  But it was evident at Abilene Regional Airport (ABI), the award-winning commitment to safety, reliability and service of an… Read more »

Read More