The Envoy team at Brownsville/South Padre Island Airport (BRO) have a double agent in their midst. No, nothing nefarious. Just an outstanding Customer Service Supervisor who, when she’s not helping customers at the gate, competes regularly in obstacle course races and triathlons. Forty-six-year-old Mitzy Flaig has been working at BRO with Envoy for 14 years,… Read more »
As a child, Jerin Charles says she dreamed of seeing the world. As a part-time Lead Agent at Maurice Bishop International Airport (GND) — in the island nation of Grenada — the native Grenadian has achieved that dream, and brewed up a business in the process. For the past three and a half years, 23-year-old… Read more »
Cover photo: Houston Hobby Airport Lead Agent John Laboy with a trunk full of meals to deliver to children in need. As a result of school closures, restaurants closing their dining rooms and grocery stores operating with limited inventory, there has been a sudden decline of available meals for low-income households. Thankfully non-profit organizations and… Read more »
By Envoy Agent Cyndi Glidewell What does an Executive Platinum, 3-million-miler do when the project ends? I’d heard stories of how hard it can be to adjust to life off the road. The phenomenon is real. After getting on a plane every week for as many years as I can remember, I truly went through… Read more »
Sometimes when evaluating an airline like Envoy, it can seem that the only things that matter are the airplanes, performance metrics and getting passengers to their destinations on time and safely. And while those are critically important aspects of any airline, they’re not the only things that make Envoy successful. The company is made up of… Read more »