Envoy

Olympian and Envoy Agent Jordin Andrade, ready for Tokyo games

Posted

Cover Photo: Jordin Andrade on the track at the 2016 Olympics in Rio de Janeiro. (Instagram, @jhurdles) Envoy has many employees that live double lives; meaning that not only are they great airline employees, they also excel in everything from nightclub DJs to professional body builders. At Raleigh-Durham International Airport (RDU), Envoy has an Olympian in… Read more »

Read More

Women With Wings: First Officer Ying Liu

Posted

There are hundreds of reasons why someone becomes an airline pilot. Some pilots have a long family history of flying planes, while some are the first to jump onto the flight deck. Some are drawn to the prestige of the profession, while others just want to fly like a bird. First Officer Ying Liu is a… Read more »

Read More

Sheep dogs and friendship, going above & beyond in CID

Posted

Our front line and customer service employees know a thing or two about elevating the everyday experience for our passengers. Most importantly, their attentiveness is genuine, not manufactured. Such is the story in Cedar Rapids, Iowa where Envoy General Manager Frank Dombrowski first met Barb, an English Sheep Dog breeder who frequently shipped her dogs… Read more »

Read More

Team Redmond wins second Customer Cup in 2018

Posted

The Envoy breakroom at Redmond Municipal Airport (RDM) is so small it can fit inside an overhead bin. Okay, maybe not that small, but it’s definitely an intimate space. However tight a fit it may be, the RDM team has embraced it as a means to bring them closer together – figuratively and literally. In… Read more »

Read More

A second chance to shine, Envoy manager advances career

Posted

Shirrie Serrioz can easily be spotted in Dallas-Fort Worth International Airport (DFW) Terminal B wearing her sharp-looking outfits and beaming her thousand-watt smile, Walkie-Talkie always in hand. As a shift manager for Passenger Services, she’s often passing along that positive energy to her agents at the gate, leaving behind a wake of cheer and laughter…. Read more »

Read More