Those on the outside of aviation looking at our employees in customer service, maintenance, flight crews and beyond, aren’t always seeing the full story. Each person that calls aviation their home is just that, a person, a human with more than just a job to do. The most important and valuable part of what we… Read more »
As we say a fond farewell to Bombardier’s Canadair 700 (CRJ-700) from our fleet, we’d like to reflect on what the aircraft has meant for Envoy and how it came to be a strong, reliable jet for our operation. In 2001, back when Envoy was American Eagle Airlines, we brought the CRJ-700 into our fleet… Read more »
In 2008, just days before Thanksgiving, Chicago Envoy Agent Luz Ciupeiu and her family were driving home and noticed a lot of commotion and fire engines on their street. Luz said that she remembers holding her child in her arms, getting out of the car, and upon seeing her home decimated by fire, she went… Read more »
When trouble strikes, sometimes there’s no time for thinking; just doing. That’s when heroes emerge. At Northwest Arkansas Regional Airport (XNA), two such heroes sprang into action when they were alerted that a customer was experiencing a seizure in the men’s restroom. The two Envoy agents, working the ticket at the time, counter suddenly rushed… Read more »
In celebration of Hispanic & Latino Heritage Month, we’re sharing a series of sixty-second interviews from our Hispanic & Latino Leaders, all across the Envoy operation, who have been a large part of growing the company from the days of American Eagle. For this installment, we hear from Miami Hub Vice President Migdoel Rosa, who oversees our operation… Read more »