Cover photo: Houston Hobby Airport Lead Agent John Laboy with a trunk full of meals to deliver to children in need. As a result of school closures, restaurants closing their dining rooms and grocery stores operating with limited inventory, there has been a sudden decline of available meals for low-income households. Thankfully non-profit organizations and… Read more »
Cover photo: Envoy Safety Analyst Myrna Fletcher makes masks in her home studio. People around the world are joining the effort to flatten the curve in droves. With protective face masks being a relatively quick sewing project, those who know their way around a sewing machine are mobilizing to make all kinds of facial coverings for their communities. All across… Read more »
James McKnight works in busy Miami International Airport (MIA) as an Envoy Customer Services Lead Agent, and every day he sees thousands and thousands of people. In such a fast-moving environment, it’s easy to get caught up in the hustle and bustle of so many people coming and going. However, James, who has worked for Envoy… Read more »
In celebration of Women’s History Month, we’re sharing a series of sixty-second interviews from the women employees and leaders all across the Envoy operation. For this installment, we hear from Maria Mayoli, who is a the Managing Director of Customer Services at Dallas-Fort Worth International Airport. What makes you proud? My team, in a hub environment where everything… Read more »
Flight Attendant Lance Smith says he chose to become a flight attendant for many reasons — his experience in high-end retail and fulfilling a longtime dream of his mother. The 36-year-old artist from New Mexico and Oklahoma was drawn to life as a flight attendant for another great reason, adventure. Let’s hear from Lance in… Read more »