Envoy

Silver Linings: MIA Lead Agent sends some care

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James McKnight works in busy Miami International Airport (MIA) as an Envoy Customer Services Lead Agent, and every day he sees thousands and thousands of people. In such a fast-moving environment, it’s easy to get caught up in the hustle and bustle of so many people coming and going. However, James, who has worked for Envoy… Read more »

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60 Second Interview: DFW Manager Maria Mayoli

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In celebration of Women’s History Month, we’re sharing a series of sixty-second interviews from the women employees and leaders all across the Envoy operation. For this installment, we hear from Maria Mayoli, who is a the Managing Director of Customer Services at Dallas-Fort Worth International Airport. What makes you proud? My team, in a hub environment where everything… Read more »

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Envoy Flight Attendant: New job, new adventure

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Flight Attendant Lance Smith says he chose to become a flight attendant for many reasons — his experience in high-end retail and fulfilling a longtime dream of his mother. The 36-year-old artist from New Mexico and Oklahoma was drawn to life as a flight attendant for another great reason, adventure. Let’s hear from Lance in… Read more »

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Guest Blog: Crossing Over (to the other side of the counter)

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By Envoy Agent Cyndi Glidewell What does an Executive Platinum, 3-million-miler do when the project ends? I’d heard stories of how hard it can be to adjust to life off the road. The phenomenon is real. After getting on a plane every week for as many years as I can remember, I truly went through… Read more »

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60 Second Interview: Flight Attendant Instructor Donna Levy

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In celebration of Black History Month, we’re sharing a series of sixty-second interviews from the African-American employees and leaders all across the Envoy operation. For this installment, we hear from Donna Levy, a Flight Attendant Instructor at Envoy’s Headquarters in Irving, TX. What makes you proud? Teaching and my students. The industry is really hard, so seeing my students succeed… Read more »

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