Envoy

Envoy team in Miami spends time with Very Important Passenger

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For any airline there are special passengers that need expert assistance and attention, and whether they are frequent flyers, military veterans or people with autism, Envoy goes the extra mile to guarantee a memorable experience.  And then there’s four-year-old Kristen.  Born with physical disabilities in Honduras, Kristen Emiliana Castellón (pictured above) and her grandmother were… Read more »

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Silver Linings: A little goes a long way with GRR food pantry

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Cover photo: Envoy Customer Services Agents at Gerald R. Ford Airport in Grand Rapids, Mich.  During the COVID-19 crisis, Michigan has been one of the hardest hit states in the U.S. — currently it is seventh in confirmed cases. At Gerald R. Ford Airport (GRR) in Grand Rapids, Mich., Envoy managers and lead agents began asking if anyone… Read more »

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Silver Linings: HOU Agent delivers food to children

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Cover photo: Houston Hobby Airport Lead Agent John Laboy with a trunk full of meals to deliver to children in need. As a result of school closures, restaurants closing their dining rooms and grocery stores operating with limited inventory, there has been a sudden decline of available meals for low-income households. Thankfully non-profit organizations and… Read more »

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Silver Linings: All across Envoy, people are pitching in and making masks

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Cover photo: Envoy Safety Analyst Myrna Fletcher makes masks in her home studio. People around the world are joining the effort to flatten the curve in droves. With protective face masks being a relatively quick sewing project, those who know their way around a sewing machine are mobilizing to make all kinds of facial coverings for their communities. All across… Read more »

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