As a child, Jerin Charles says she dreamed of seeing the world. As a part-time Lead Agent at Maurice Bishop International Airport (GND) — in the island nation of Grenada — the native Grenadian has achieved that dream, and brewed up a business in the process. For the past three and a half years, 23-year-old… Read more »
For any airline there are special passengers that need expert assistance and attention, and whether they are frequent flyers, military veterans or people with autism, Envoy goes the extra mile to guarantee a memorable experience. And then there’s four-year-old Kristen. Born with physical disabilities in Honduras, Kristen Emiliana Castellón (pictured above) and her grandmother were… Read more »
Cover photo: The Rickenbacker-Woods Foundation kids take part in an outdoor literacy class. (Photo courtesy of Michael Aaron. Taken in September 2019.) All over Envoy we have employees that are not only hard-working airline aficionados, but also spend their time outside of the airport dedicating their lives to something else very special. Whether they are… Read more »
Cover photo: Envoy Customer Services Agents at Gerald R. Ford Airport in Grand Rapids, Mich. During the COVID-19 crisis, Michigan has been one of the hardest hit states in the U.S. — currently it is seventh in confirmed cases. At Gerald R. Ford Airport (GRR) in Grand Rapids, Mich., Envoy managers and lead agents began asking if anyone… Read more »
Cover photo: Houston Hobby Airport Lead Agent John Laboy with a trunk full of meals to deliver to children in need. As a result of school closures, restaurants closing their dining rooms and grocery stores operating with limited inventory, there has been a sudden decline of available meals for low-income households. Thankfully non-profit organizations and… Read more »