American and Envoy’s Miami hub is not just a vacation destination in itself, but a major gateway to our network of Caribbean stations and beyond. So when summertime comes, it’s no surprise that Miami sees an increased number of travelers through its operation. That means more flights, more customers and more things to do to… Read more »
Workplace friendships can be a rare gem, and when you find someone who not only shares your passion for the job but also becomes a true friend, it’s a special bond that enhances both your personal and professional lives. Such was the case for Customer Service Agents Rosario Arreola and Candie Dela Pena, who crossed… Read more »
Members of the Matos family have over sixty years of experience with Envoy combined. The first to join American Eagle — or Executive Airlines, in San Juan, Puerto Rico at the time, was Flight Attendant Silvia Matos, in 1990. “I always had a passion for flying,” Silvia said. “Being a flight attendant has been a… Read more »
As a child, Jerin Charles says she dreamed of seeing the world. As a part-time Lead Agent at Maurice Bishop International Airport (GND) — in the island nation of Grenada — the native Grenadian has achieved that dream, and brewed up a business in the process. For the past three and a half years, 23-year-old… Read more »
For any airline there are special passengers that need expert assistance and attention, and whether they are frequent flyers, military veterans or people with autism, Envoy goes the extra mile to guarantee a memorable experience. And then there’s four-year-old Kristen. Born with physical disabilities in Honduras, Kristen Emiliana Castellón (pictured above) and her grandmother were… Read more »