In March, the Envoy and American Airlines teams at Southwest Florida International Airport (RSW) came together to offload a familiar piece of cargo from one of their aircraft – the American Airlines Customer Cup! After winning the Cup in the first quarter of 2023 and then again in the third quarter of 2023, this fourth… Read more »
It’s not every day you spot a food truck out on the ramp. It’s also not every day that a team celebrates an American Airlines Customer Cup! Last month, the Envoy and American Airlines teams at John Glenn Columbus International Airport (CMH) did just that, and brought in a local Mexican food truck to make… Read more »
We’re pleased to share that American Airlines has awarded Envoy above and below the wing Customer Services work at Calgary, Canada (YYC). Envoy currently provides Customer Services at Vancouver (YVR) and Montreal (YUL) in Canada. “American continues to believe in Envoy’s commitment to Safety, Quality and Cost for our ground handling services, and we’re pleased… Read more »
Fort Myers, Fla. isn’t just home to beautiful beaches and scenic sunsets. Recent winners of the American Airlines Customer Cup for the first quarter of 2023 can also be found there. This win for both the Envoy and American Airlines teams at RSW was well deserved, but it wasn’t a first for the teams. They… Read more »
On Wednesday, the Miami Envoy team hosted a Safety Fair where employees from all work groups, participants from Envoy headquarters, Miami airport authorities, the CWA and TWU labor unions, and members of Envoy leadership joined together to learn more about what it takes to run a safe and successful operation. Exhibitor booths ranged from Envoy Uniforms to Ground Support… Read more »