Envoy News

Envoy’s Danielle Griffin named as ‘Workforce game changer’

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From the day she joined Envoy’s Employee Relations team in May 2016, Danielle Griffin has demonstrated the dedication, professionalism and drive for excellence that is the hallmark of a successful leader. In the two years she has been with the company, she has been promoted twice, assuming increased responsibilities in each role.  These are some… Read more »

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Recognizing our Outstanding Flight Attendants

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On Wednesday, June 6, we recognized 12 Envoy Flight Attendants at the 2017 Outstanding Flight Attendant (OFA) award luncheon at American’s FSU training facility in Fort Worth, Texas. OFA awards are presented yearly to recognize Flight Attendants who provide exemplary service and show dedication and commitment to fellow crewmembers and our customers. Every OFA winner… Read more »

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Baton Rouge takes home their first Customer Cup win

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On Thursday, May 24, the Envoy team in Baton Rouge (BTR) came together to celebrate a fantastic first quarter of 2018 (1Q18). But that’s not all – the team’s hard work paid off, and the team earned themselves the station’s very first American Airlines Customer Cup – the coveted quarterly prize for outstanding operational performance… Read more »

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Third time’s a charm in Santa Fe

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Don’t call it a comeback – after a short break for 3Q17, Santa Fe’s winning team is back with their third American Airlines Customer Cup win in the space of one year – this time for outstanding operational performance and customer satisfaction in 1Q18. “When we won 4Q17 we told everyone we’d be back in… Read more »

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From an ambulance to a Dreamliner – saving lives over the Pacific

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Meet Dan Dean. Part time Station Agent for our Madison, Wisconsin (MSN) operation, part time firefighter and Emergency Medical Technician (EMT) for Brooklyn Fire & EMS in Brooklyn, Wisconsin. Dan recently used his travel privileges to visit his son in Japan over spring break, but got an unexpected surprise on the way home after a… Read more »

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