Envoy News

Assisting soldiers stranded at DFW

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Last week, wintery weather affected our operation near Lawton (LAW). Due to safety concerns, the U.S. Army closed their nearby Fort Still Army Base, resulting in more than 1,200 inbound soldiers spending the day (and night) at Dallas/Fort Worth (DFW). In close coordination with DFW Airport, Envoy – including Passenger Services Agents Tevita Tulfua, Nicole Jones and Marcus Ortega (shown right) –… Read more »

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Envoy adds new destination in Mexico

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Ribbon cutting ceremony upon flight arrival in Oaxaca

On Dec. 19, American Airlines launched new service from Dallas/Fort Worth International Airport (DFW) to Xoxocotlán International Airport (OAX) in Oaxaca, Mexico. The new route will be served by Envoy with an Embraer 175 (E175), offering customers 12 seats in first class and 64 seats in the main cabin. Customers on the inaugural flight arrived… Read more »

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Customer Cup comes to the Conch Republic

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Key West, Florida. Home to crystal blue seas, sunny skies, glistening sands, and now an American Airlines Customer Cup! The Envoy team at Key West International Airport (EYW) outperformed all five Customer Cup metrics in the third quarter of 2018 (3Q18) to take home the station’s first ever Cup win. So how did the team… Read more »

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Where the ‘Eagles’ hatch

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From our existing fleet of Embraer 140 and 145 aircraft to our new and growing fleet of Embraer 175 aircraft, we’ve had a great working relationship with our colleagues at Embraer for more than 20 years. With a dedicated team of quality inspectors, mechanics and much more at Embraer’s factory in São José dos Campos,… Read more »

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Another ‘Eagle’ is on its way

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On Wednesday, Dec. 12, we formally took delivery of our 47th Embraer 175 aircraft with the registration N266NN. And earlier today, our newest “eagle” took to the skies to head to its new home at Envoy. After departing Embraer’s factory in São José dos Campos, Brazil, the aircraft will stop in Manaus, Brazil (MAO) to refuel,… Read more »

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