Envoy News

Envoy Headquarters hosts 2018 Baggage Summit

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On Monday, Sept. 10, more than 70 employees from stations all around the system came to Envoy Headquarters (EHQ) to talk about baggage. Specifically, to share best practices, recognize stations that have great baggage performance, work through operational issues, listen to news and updates from our colleagues at American and more. “This was our very… Read more »

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Customer Cup comes to the Colorado Rocky Mountains

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High in the Rocky Mountains, more than 7,800 feet above sea level, you’ll find the Aspen-Pitkin County Airport (ASE). Despite wildfires and airport limitations – only certain aircraft are permitted to land at ASE, and pilots have to undergo special training – the Envoy team pulled through in the second quarter of 2018 (2Q18) to… Read more »

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Medford team wins Customer Cup in first year of service

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The giant, silver, and shining Customer Cup proudly displayed in the middle of the conference table served as the centerpiece for the Medford team’s celebration meal. Remove the airport setting, the office chairs, and the security badges, and you’d feel like you were at Sunday Dinner with a large family of ten. With each person… Read more »

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Envoy attends RTAG 2018

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In 2016, Envoy was the first regional carrier to launch a Rotor Transition Program to help military helicopter pilots transition to the commercial flight deck. Just two years later and the industry is now full of carriers offering their own RTP to military candidates. Last weekend at the Rotary to Airline Group (RTAG) Convention in Savannah (SAV),… Read more »

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Envoy Names Seasoned Leader to People Services

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We’re pleased to announce the selection of Regina Wadsworth as Vice President People Services, effective Sept. 10, 2018. She’s been an integral part of our industry for nearly 30 years, serving customers and inspiring colleagues in each successive role. Regina began her career in Reservations with American Airlines in 1989, before moving to American’s Customer… Read more »

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