Making the best of a challenging year

Editor’s note: We debated whether or not to publish a recap of 2020 — because well, why? It was a hard year, one of the hardest in modern history.

But, we felt we’d be remiss if we didn’t take the opportunity to learn from the challenges we all faced, and remind ourselves what human resilience looks like. All eyes toward the future, but never forgetting where we came from.

Silver Linings

Around March of last year, when it became clear that the airline industry was going to have to make drastic changes to its operations, procedures and personnel, the days were bleak and the mood even bleaker. However, as people began to navigate their way through the turbulence, a silver lining appeared.

That’s how we got the title of our series Silver Linings. We began to receive stories of great human spirit shining through those dark, unsure times, and we had to share them with you. Here’s some of our favorites:

Of human importance

Envoy Fleet Service Clerk Bernice Short in her Envoy uniform (left) and a survivor shirt (right).

Even as the year rolled on and it became clear that this was indeed the new normal, stories of great human character continued to show up. We got to hear from a wide variety of voices and backgrounds and learn what it is that makes them unique. Here’s our top three:

This is who we are

As new challenges, roles and ways of thinking began to evolve, some of the same things that make us Envoy remained the same. We’re a company of hard-working individuals driven to innovate at every turn, lead with integrity and be our very best.

The last crop of stories we want to share displays the Envoy way. As we embark on 2021, let’s never forget who we are and where we came from — Happy New Year!

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