Envoy Blog

Tea and planes, gateways to the world

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As a child, Jerin Charles says she dreamed of seeing the world. As a part-time Lead Agent at Maurice Bishop International Airport (GND) — in the island nation of Grenada — the native Grenadian has achieved that dream, and brewed up a business in the process. For the past three and a half years, 23-year-old… Read more »

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60-Second Interview: Alma Valdez

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Women’s History Month is here! In honor of the trailblazing leaders, inventors, creators and thinkers, we’re spending a minute with some fantastic Women of Envoy to learn more about their careers and their appreciation for women’s history. Let’s hear from Alma Valdez, a Customer Services Supervisor at Gerald R. Ford International Airport (GRR) in Grand… Read more »

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Stephen Day, pilot for a day

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“I wanted to ride the train to the airport, ’cause that’s what Swayne does,” says an excited 11-year old Stephen Day. For his birthday, just a couple of weeks prior, all he wanted was to fly on an Embraer 175 aircraft, and with the help of Captains Allen Hill and Brad Wickman, his small dream was about to come… Read more »

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Daily acts of kindness

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At Miami International Airport (MIA), the Envoy team makes lending a hand part of their culture. Not just in MIA either, all of Envoy has a knack for making above-and-beyond commonplace. When Captain Anselm Dewar needed to gather up some donations for the Bee-Kind Foundation, he knew he could count on his Envoy family. He… Read more »

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Saving a life in Rochester, New York

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When an elderly customer entered Greater Rochester International Airport (ROC) with his bike and began shaking, ROC Lead Agents Renee Ostrowski (left) and Karen Cooper (right) took note. Approaching the gentleman, who appeared confused, the pair contact local airport authorities who provided an emergency blanket and took him away to hospital. The pair later discovered that the individual had borrowed the… Read more »

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