When the American Airlines Customer Cup – the company’s traveling prize for airport operational performance and customer satisfaction – returned for the third quarter of 2021 (3Q21), team XNA was on the list. Not content with just one win, the team carried that momentum into 4Q21. The team exceeded their Departure (D0) and Turn (T0)… Read more »
With just 20 employees, the Envoy team in Manhattan, Kansas (MHK) are a tight knit team. After coming close multiple times over the years, operational performance and customer satisfaction all came together in the fourth quarter of 2021 and the team finally won the station’s second Customer Cup. “I’m so lucky to have the team… Read more »
We are excited to start the new year with great news. Later this year, American Airlines Group (AAG) will take delivery of three newly manufactured Embraer 175 (E175) aircraft to be assigned to the Envoy fleet. Deliveries will begin during the fourth quarter of 2022 and will increase our E175 fleet to 101 aircraft by… Read more »
The Envoy team in Appleton, Wisconsin (ATW) has come a long way. From the station’s successful and smooth opening in July 2017, through chilly Wisconsin winters, hot summers, Oshkosh air show festivals and local industry growth, the team has succeeded. And to recognize that success, the team recently won an American Airlines Customer Cup win… Read more »
This past weekend, Envoy operated our first flight from Miami (MIA) to South America with the Embraer E175 service to San Andres, Colombia (ADZ). Adding to other international destinations from MIA such as Chetumal, Mexico (CTM), Dominica (DOM), Anguilla (AXA), this new service will help American reinforce its winter schedule from Miami, its largest international hub. Envoy’s International team will have… Read more »