Stephen Day, pilot for a day

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“I wanted to ride the train to the airport, ’cause that’s what Swayne does,” says an excited 11-year old Stephen Day. For his birthday, just a couple of weeks prior, all he wanted was to fly on an Embraer 175 aircraft, and with the help of Captains Allen Hill and Brad Wickman, his small dream was about to come… Read more »

Saving a life in Rochester, New York

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When an elderly customer entered Greater Rochester International Airport (ROC) with his bike and began shaking, ROC Lead Agents Renee Ostrowski (left) and Karen Cooper (right) took note. Approaching the gentleman, who appeared confused, the pair contact local airport authorities who provided an emergency blanket and took him away to hospital. The pair later discovered that the individual had borrowed the… Read more »

Online new-hire Flight Attendant training is here

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All across the globe, schools, training centers and other learning facilities have adapted by introducing online remote learning models as a result of the COVID-19 pandemic. Earlier this week, the Envoy Flight Service Training team launched a new, FAA-approved online learning model for new-hire Flight Attendants designed to keep instructors and Flight Attendant trainees safe… Read more »

Five years of Embraer 175 operations

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Five years ago today, our Embraer 175 fleet officially entered scheduled revenue service. The first official flight? AA3313 from Dallas/Fort Worth (DFW) to Little Rock (LIT). After an on-time departure and quick turn, DFW Airport greeted the aircraft with a water-cannon salute (shown above) before the aircraft turned again and went to Savannah (SAV). On… Read more »

Recovering from storms in Eastern Iowa

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It’s been a tough week for the Envoy team in Cedar Rapids, Iowa (CID). On Tuesday, severe thunderstorms rolled through the area, leaving approximately 90,000 people without power, including most of the team and the airport itself. Even today, linemen and emergency technicians continue to work to restore power to homes in the area. “This… Read more »