As demand for travel continues to return, customers and airports alike are looking towards the future. Last week, Texarkana Regional Airport (TXK) did just that, by celebrating the station’s 90th anniversary and breaking ground for a brand-new terminal at the airport. American Airlines (as American Eagle) is the only commercial airline that currently serves TXK, with… Read more »
From Sky Caps assisting customers with their bags, to providing security searches for inbound Cuba flights since 2017, to taking over wheelchair service in 2018, to new Envoy-operated Embraer 175 flying out of the hub since April of this year, the Envoy team in Miami (MIA) is constantly looking for new ways to support the… Read more »
I’m pleased to announce that our Flight Attendants, represented by the Association of Flight Attendants (AFA), ratified the Collective Bargaining Agreement (CBA). The five-year agreement raises wages, enhances work rules and improves benefits, for nearly 1,700 Envoy flight attendants across the United States. I want to congratulate the AFA, the flight attendants and the negotiating team for putting their best… Read more »
“I wanted to ride the train to the airport, ’cause that’s what Swayne does,” says an excited 11-year old Stephen Day. For his birthday, just a couple of weeks prior, all he wanted was to fly on an Embraer 175 aircraft, and with the help of Captains Allen Hill and Brad Wickman, his small dream was about to come… Read more »
When an elderly customer entered Greater Rochester International Airport (ROC) with his bike and began shaking, ROC Lead Agents Renee Ostrowski (left) and Karen Cooper (right) took note. Approaching the gentleman, who appeared confused, the pair contact local airport authorities who provided an emergency blanket and took him away to hospital. The pair later discovered that the individual had borrowed the… Read more »