Killeen/Fort Hood community holds joint emergency drill

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Earlier this year, the Envoy team at Killeen-Fort Hood Regional Airport (GRK) took part in a joint emergency drill with the City of Killeen and Fort Hood. The drill was a community effort, including participants from the Robert Gray Army Airfield ARFF, US Army Military Police, Killeen Fire Dept, Killeen Police Dept, Killeen-Fort Hood Regional… Read more »

Beaumont celebrates second Customer Cup win

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In March 2020, the Envoy team in Beaumont, Texas (BPT) celebrated the station’s first Customer Cup win for outstanding operational performance and customer satisfaction. Two years and one pandemic later, the Customer Cup is back and team BPT once again earned their place on the coveted traveling trophy. “We’ve seen a lot of changes over… Read more »

Industry-Transforming pay for Envoy pilots

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We’re pleased to announce a new agreement with Air Line Pilots Association (ALPA), which includes industry-leading pilot pay rates, a Pilot Supply Premium through Aug. 2024 and contract term through July 2029. Pay With this agreement, pilot pay rates increase to be higher than other non-American Airlines Group regional carriers, by 6% for Envoy First… Read more »

Here’s to our 1Q22 Customer Cup winning stations!

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The results for the first quarter of 2022 (1Q22) are in, and we’re pleased to share that American awarded Envoy teams in Beaumont, Texas (BPT) and Laredo, Texas (LRD) with a 1Q22 Customer Cup win for operational excellence and customer satisfaction. Special kudos also goes to the Envoy team in Dayton, Ohio (DAY), who will join their American Airlines colleagues to… Read more »

Team XNA doubles down on the Customer Cup

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When the American Airlines Customer Cup – the company’s traveling prize for airport operational performance and customer satisfaction – returned for the third quarter of 2021 (3Q21), team XNA was on the list. Not content with just one win, the team carried that momentum into 4Q21. The team exceeded their Departure (D0) and Turn (T0)… Read more »